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PlayStation Network was compromised

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Ashton-VA

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Post Wed Apr 27, 2011 12:20 pm

PlayStation Network was compromised

As I'm sure everyone has read this... this is for those who have not.

I would if I was everyone follow the steps listed for your protection! Most of you know this is in my kind of work... not the hacking but the fraud investigations... Allot of good information!



Valued PlayStation(R)Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable.

Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and handle/PSN online ID. It is also possible that your profile data,
including purchase history and billing address (city, state, zip),
and your PlayStation Network/Qriocity password security answers may
have been obtained. If you have authorized a sub-account for your
dependent, the same data with respect to your dependent may have
been obtained. While there is no evidence at this time that credit
card data was taken, we cannot rule out the possibility. If you have
provided your credit card data through PlayStation Network or Qriocity,
out of an abundance of caution we are advising you that your credit
card number (excluding security code) and expiration date may have
been obtained.

For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity services are fully restored, we strongly recommend that
you log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss, we
encourage you to remain vigilant, to review your account statements and
to monitor your credit reports. We are providing the following information
for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit http://www.annualcreditreport.com or call toll-free (877) 322-8228.

- We have also provided names and contact information for the three major U.S.
credit bureaus below. At no charge, U.S. residents can have these credit bureaus
place a "fraud alert" on your file that alerts creditors to take additional steps
to verify your identity prior to granting credit in your name. This service can
make it more difficult for someone to get credit in your name. Note, however,
that because it tells creditors to follow certain procedures to protect you,
it also may delay your ability to obtain credit while the agency verifies your
identity. As soon as one credit bureau confirms your fraud alert, the others
are notified to place fraud alerts on your file. Should you wish to place a
fraud alert, or should you have any questions regarding your credit report,
please contact any one of the agencies listed below:

Experian: 888-397-3742; http://www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; http://www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; http://www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790

- You may wish to visit the website of the U.S. Federal Trade Commission at
http://www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania
Avenue, NW, Washington, DC 20580 for further information about how to protect
yourself from identity theft. Your state Attorney General may also have advice
on preventing identity theft, and you should report instances of known or
suspected identity theft to law enforcement, your State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone
(877) 566-7226; or http://www.ncdoj.gov. For Maryland residents, the Attorney
General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;
telephone: (888) 743-0023; or http://www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this
incident, and we regret any inconvenience. Our teams are working around the
clock on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to ensure that
additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is
our utmost priority. Please contact us at 1-800-345-7669 should you have any
additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment
Ashton
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GraphicDisorder

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Post Thu Apr 28, 2011 11:02 am

Re: PlayStation Network was compromised

Another reason Xbox owns...lol.
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BaggedMiniz

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Post Thu Apr 28, 2011 3:13 pm

Re: PlayStation Network was compromised

if you play Modern Warfare 2 on Xbox, there's phishing going on there too. So, watch out on there.

I've read all the updates on PSN and i'm not too worried. They said that CC INFO COULD have been obtained... not for sure.
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GraphicDisorder

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Post Fri Apr 29, 2011 7:34 am

Re: PlayStation Network was compromised

BaggedMiniz wrote:if you play Modern Warfare 2 on Xbox, there's phishing going on there too. So, watch out on there.

I've read all the updates on PSN and i'm not too worried. They said that CC INFO COULD have been obtained... not for sure.


The fact they took it offline suggests it was pretty serious.

Ive never liked the PSN Network, it just isn't as good at Xbox's IMO.
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Ashton-VA

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Post Fri Apr 29, 2011 9:24 am

Re: PlayStation Network was compromised

http://scrawlfx.com/2011/04/sony-consid ... ork-reboot


With PlayStation Network down from an illegal intrusion, Sony is currently working night and day to rebuild the PlayStation Network. Meanwhile, impatient gamers have been without online gaming for a week. Yesterday, a PlayStation Store update was missed. So is Sony doing something to compensate gamers? Possibly.

Asked if Sony would provide a price drop, free PlayStation Plus trial, alternative payment methods, ability to change a PlayStation Network ID, or a few of PlayStation Network’s most oft-demanded features in lieu of the outage, Sony Computer Entertainment responded on Engadget (take note of answer #5):

First we apologize for the lack of communication regarding the current situation which may have affected our registered users on the PlayStation Network & Qriocity services. We expect to provide more updates on the outrage and current status of the network development. I cannot say much regarding specifics on the matter but for your question:

1) There are no plans for a price drop on PlayStation products (i.e. PS2, PS3 and PSP hardware)
2) I will look into this as PlayStation®Plus has been growing in the interest of users.
3) We are currently looking into this as we rebuild the network.
4) This feature is available but not in all regions as of yet. It was expected to be updated in European regions in the following weeks with a North American release to follow shortly after.
5) As we are rebuilding the network, we are taking into consideration in implementing features such as cross game chat and in-game video chat to name a few. I cannot confirm any new features at this time but expect a massive update when the network is restored.

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.

A “massive update,” eh? Let’s see what you got, Sony.
Ashton
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BaggedMiniz

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Post Fri Apr 29, 2011 11:36 pm

Re: PlayStation Network was compromised

GraphicDisorder wrote:
BaggedMiniz wrote:if you play Modern Warfare 2 on Xbox, there's phishing going on there too. So, watch out on there.

I've read all the updates on PSN and i'm not too worried. They said that CC INFO COULD have been obtained... not for sure.


The fact they took it offline suggests it was pretty serious.

Ive never liked the PSN Network, it just isn't as good at Xbox's IMO.

No doubt its serious. Idk. Guess i'm not a person who worries bout it. Ive never had a problem with psn. Im a loyal ps fan lol
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GraphicDisorder

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Post Sat Apr 30, 2011 11:10 am

Re: PlayStation Network was compromised

Is it still down?

I would think for a lot of people it being down is a really big deal.
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BaggedMiniz

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Post Sun May 01, 2011 12:37 am

Re: PlayStation Network was compromised

Yeah a lot ppl were complaining on their update blogs bout it. But other ppl dont care and say take however long they need so our info is safe. Other ppl, like myself, feel that its good to get away from it for a while. Been workin on my truck more lately cuz its down. Which isn't a bad thing. Oh it'll probably be down till mid next week. Wednesday at the latest. But we'll see lol. I'm honestly just glad netflix still works lol
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airedram

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Post Fri May 06, 2011 2:32 pm

Re: PlayStation Network was compromised

as of yesterday it was still down... F U PSN

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